COVID-19

Update

Your Safety is Our Priority

We are closely monitoring the situation with COVID-19, and plan to act in accordance with Federal, State, Local and CDC orders and recommendations. The safety of our guests and employees is of utmost importance during these unprecedented times. Please refer back to this page as we will continually update it as more information becomes available.

What We Are Doing In Response

  • CLEANLINESS
  • OPERATIONAL IMPROVEMENTS and CHANGES
  • CANCELLATION POLICY
  • UPDATES
CLEANLINESS
We are proud of our reputation for maintaining meticulously clean rooms, and we plan to take our cleanliness to the next level.
After our usual thorough cleaning of each room, which includes a thorough “airing out”, we will disinfect all touch areas. Prior to allowing check-in, your room will be double-checked by the lead room attendant and all touch areas will be sanitized a second time.
All bedding will be laundered after each check-out. For now, we will remove all decorative throw pillows and any other unnecessary items in all rooms.
In-room housekeeping service during stay will be by guest request only. Staff will not enter guestrooms without guest permission, unless in case of emergency.
Common areas will be disinfected continually throughout the day.
OPERATIONAL IMPROVEMENTS and CHANGES
Contact-less Check-in – Guests do not need to come inside the building upon arrival. With our new lock system, rooms can be accessed with the guests smartphone (key-cards will still be available).
All of our rooms are accessed via the exterior of the building. Exterior stairways access all upper floors.
If necessary, we have elevator access available to the upper floors, and will limit the number of people allowed in the elevator at one time. There are sanitizing stations located within each elevator lobby, which all guests must use prior to entering the elevator. The elevator areas will be sanitized on a regular basis throughout the day.
Rooms will be rotated whenever possible, where back-to-back stays in the same room will be avoided, providing gaps between each room stay.
Front desk plexiglass protection shield will be put in place.
Face coverings will be required of all guests entering common areas such as the lobby.
All staff will have temperature checks prior to clocking in.
For your safety and ours, staff will be outfitted with appropriate personal protection equipment and provided enhanced training to protect their well-being.
CANCELLATION POLICY
In response to the uncertainty of these trying times, we have updated our cancellation policies to better accommodate our guests.
We are now offering free cancellation of all reservations cancelled outside of 24 hours of the check-in date. Deposit amounts will only be forfeited if the cancellation is made within 24 hours of check-in date.
UPDATES
4/30/20 – Due to governor Mills extending the stay-at-home mandate through 5/31/20, we have moved our open date forward to 6/5/20. This is still a tentative date and could change again with future announcements.
If you have a reservation between 5/8/20 and 6/4/20, please contact us via email at info@atlanticeyrielodge.com. If you have booked through a 3rd party, such as Booking.com or Expedia, please cancel or modify your reservation to a different date within your account.
Should you decide to cancel, deposits will be refunded to the card on file.

We Look Forward To Safely Accommodating You This Season